Sweden Global Services SGS is a transnational organization of multi-disciplined experts spanning in North Eastern Europe and Central Africa.

Our head office is located in Stockholm. Each of our international sectors has a regional office responsible for the  local activities in each area.

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SGS  helps to provide concrete solutions that assist organizations and private partners in North Eastern Europe and Central Africa within our 3 services: Mining Solutions - Humanitarian and NGO Supports - Representative Services.

 

Our staff works in more than 14 countries, partnering with organizations, local governments , corporations and individual networks. 

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 CONFIDENTIALITY, OUR PRIORITY

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We have the breadth of experience, resources and technical skills to find creative solutions to complex problems for both private and corporate clients, and as an added-value partner to professional intermediaries.

We work closely with our partners to create tailored solutions that fit with their specific needs.

 

​ CONFIDENTIALITY , SGS PRIORITY

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 Our overriding aim is to ensure that our professional reputation and integrity, developed over many years, is based upon mutual trust; engendered by the maintenance of the highest ethical standards. These standards include the need to be seen to be professionally independent in all the work we do and to treat all information we receive from partners in the Strictest Professional Confidence.

 

•        Our website is completely secure. The data entered by our customers on our websites is encrypted using SSL 256 bit certificate encryption.

•        Our IT infrastructure at our offices is secured at the highest level (in line with bank standards), in order to prevent any intrusion.

•        Our customer database cannot be printed or exported. Thus, all the confidential data or personal data of our customers is strictly confined to our offices.

 

Ethics and policies

 

​Sweden Global Services ' commitment to inclusion, diversity and safeguarding

Our organizational culture

Sweden Global Services is committed to building a better world where everyone is treated with dignity and respect, free of harassment and bias. Toward that end, in the spring of 2016, we made it a global priority to assess and where necessary strengthen our culture, policies and procedures related to gender, diversity and inclusion as well as sexual misconduct in any form. This proactive self-audit and improvement initiative reflects Sweden Global Services' firm commitment to an inclusive and safe workplace for our team members around the world.

Improving gender diversity and inclusion

A new Gender, Diversity and Inclusion Initiative is underway, in partnership with outside experts. This multi-year initiative aims to lead to stronger organizational culture, improved policies and processes, while ensuring broad ownership for gender, diversity and inclusion across the organisation and in our programmes.

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SGS is committed to strengthening our culture and identifying steps to building an even more inclusive work environment.

We are working diligently to improve our existing policies and procedures on preventing sexual exploitation and abuse, including those on whistle blowing and hotline complaints, anti-sexual harassment, anti-trafficking, prevention of sexual exploitation and child safeguarding - all of which take a zero-tolerance approach to sexual misconduct in any form. Our goal is to ensure these stronger policies are effective and relevant, go beyond industry standards and donor requirements, and take emerging best practice into account.

 

Training

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In addition to continuing working on a full suite of board-approved code-of-conduct policies, we are also reassessing our content and approach to training. While we require all employees and consultants to complete an online code-of-conduct training annually, our commitment is to update and strengthen the process to include in-person training and opportunities for dialogue throughout our organization.

We have convened a leadership-level working group on training, awareness and related initiatives. We are also incorporating additional ethical decision-making training into leadership events and are working to equip and support team leaders to have regular conversations about safeguarding and misconduct issues.

 

Hiring and onboarding

 

We are committed to the ongoing strengthening of application, interview, reference and onboarding processes. An in-house team is working to identify options for stronger processes and procedures for vetting new team members such as background-checking mechanisms, safeguarding-screening questions and improved selection processes.

 

Sweden Global Services’ ongoing commitment 2015 - 2025

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We know that policies have to be more than words on paper. It's what we do with them that will determine whether they are effective. At SGS we are committed to ensuring that our safeguarding measures receive the appropriate time, attention and dedicated resources to be effective.